bdt399 Terms and Conditions

1 General Provisions

These terms and conditions form the legal agreement applicable between the bdt399 online casino and betting platform and its users. By accessing the bdt399 website, opening an account or using any service, you will be deemed to have read, understood and accepted these complete terms and conditions.

bdt399 is an online gaming platform that provides casino games, slots, live casino, cricket betting and various other entertainment gaming services. Our platform ensures SSL encryption, fair play and responsible gaming.

These terms and conditions are written in English and apply to users in Bangladesh. In the event of any dispute, the English version of this document will be considered final.

2 Account Registration and Eligibility

To open an account at bdt399, the following conditions must be met:

• You must be at least 21 years of age or older.
• You must provide accurate and complete personal information.
• Each individual may open only one account.
• It is your responsibility to keep your account password secure.
• Transferring or selling your account to anyone else is strictly prohibited.
• Registration using a false name, address or identity is not permitted.

Multiple Accounts

Opening multiple accounts from the same person, the same IP address or the same device is strictly prohibited. Violating this rule will result in all associated accounts being permanently closed and any deposited bonuses may be forfeited.

Account Security

Keep your account login details (username and password) completely confidential. If anyone uses your account without permission, notify our support team immediately. You are personally responsible for all activity that takes place on your account.

3 Age Verification and Identity Confirmation

bdt399 is for users aged 21 and above only. We strictly follow the age verification process to protect minors.

bdt399 may at any time request proof of a user's identity document, date of birth or address. Any one of the following documents may be required for verification:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Certificate

Failure to complete verification or failure to provide correct information may result in deposit and withdrawal facilities being suspended.

4 Deposits and Withdrawals

Deposit Terms

The accepted payment methods for depositing funds at bdt399 are: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳200. Deposited funds are generally credited to the account instantly.

• Minimum deposit: ৳200 (for each method).
• Deposits must be made only from a payment account registered in your own name.
• Deposits via third parties are strictly prohibited.
• All deposits are processed in Bangladeshi Taka (BDT / ৳).

Withdrawal Terms

The following conditions apply for withdrawals:

• Minimum withdrawal: ৳500.
• Withdrawal processing time: generally 10 to 45 minutes.
• For withdrawals, only the same payment method used for the deposit may be used.
• If the wagering requirements of any bonus have not been met, the withdrawal process may be delayed.
• If identity verification has not been completed, withdrawal requests may be held.

5 Bonuses and Promotions

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000. Or if you deposit ৳22,000 you will receive a maximum bonus of ৳10,000 and your total balance will be ৳32,000.

Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. This means you must wager 10 times the bonus amount before withdrawing it.

• The bonus balance cannot be withdrawn until wagering is completed.
• Certain games may contribute differently toward meeting the wagering requirements.
• A bonus is generally valid for 30 days from the date it is issued.
• If wagering is not completed before the expiry date, the bonus will be automatically cancelled.

General Bonus Policy

All bonuses and promotions have their own terms and conditions. If bonus misuse or irregularities in meeting conditions are detected, bdt399 reserves the right to forfeit the relevant bonus and winnings.

6 Betting Rules

All betting activities on bdt399 are conducted in accordance with the following rules:

General Betting Rules

• A bet that has been confirmed cannot be changed or cancelled.
• If any bet remains unsettled due to a technical error, bdt399 reserves the right to review it.
• If an event is cancelled, the stake for that bet will be refunded to the balance.
• If suspicious betting patterns or match-fixing are detected, bdt399 reserves the right to void that bet.

Special Cricket Betting Rules

• Official results apply when betting on BPL, IPL, T20 World Cup or any ICC tournament.
• If a match is cancelled or suspended due to weather, the Duckworth-Lewis rule may apply.
• Live betting odds are subject to change and the odds at the time the bet is confirmed are final.

7 Prohibited Activities

The following activities are strictly prohibited on the bdt399 platform:

• Money laundering or transactions involving illegal funds.
• Attempting to find or exploit vulnerabilities in the platform.
• Operating multiple accounts to abuse bonus conditions.
• Betting or gaming using bots, automated scripts or artificial intelligence.
• Stealing another user's information or engaging in fraudulent activities.
• Taking advantage of technical errors in the platform.
• Betting on behalf of or with funds from third parties.

8 Responsible Gaming

bdt399 gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment, not a solution to financial problems.

Self-Control Features

We provide the following responsible gaming features for users in Bangladesh:

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Betting Limits: Control your own betting amounts.
• Take a Break: Temporarily close your account for a set period of time.
• Self-Exclusion: Long-term or permanent self-exclusion facility.
• Reality Check: Regular notifications about gaming time.

Warning Signs

If you experience the following signs, contact our support team for help:

• A tendency to bet more to chase losses.
• Difficulty stopping gaming.
• Problems with family or work due to gaming.
• Taking loans or selling assets for gaming.

For more detailed information, visit our Responsible Gaming page.

9 Privacy and Data Protection

bdt399 is committed to protecting users' personal information. We use SSL encryption and modern cybersecurity technology to keep your information secure.

Data Collection

• Personal information provided at registration (name, mobile number, email).
• Transaction information and gaming history.
• Technical information related to device and browser.

Data Usage

Collected information is used only for account management, transaction processing, providing support and platform development. Personal information is not sold or transferred to third parties.

To read the full privacy policy, visit our Privacy Policy page.

10 Technical Issues

If a game is interrupted due to internet disconnection, server issues or any other technical error, bdt399 follows the policy below:

• If any game or bet is not completed due to a technical error, it will be reviewed.
• The game provider's server data will be used to determine the final result.
• If a user suffers clear losses due to a technical error, assistance will be arranged.
• If a technical error is exploited to gain undue advantage, those winnings will be voided.

11 Account Suspension & Closure

Suspended by bdt399

In the following circumstances, bdt399 may temporarily suspend or permanently close an account without prior notice:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Suspicious transactions related to money laundering.
• Registration with false information.
• Operating multiple accounts.

Closed by User

You may close your own account at any time by notifying our support team. Before closing the account, you may withdraw any withdrawable balance (provided there are no pending conditions).

12 Limitation of Liability

bdt399 is not liable for the following:

• Financial losses resulting from a user's gaming decisions.
• Losses caused by the user's own negligence or failure to follow the terms.
• Losses caused by third-party actions or failures.
• Service disruption due to force majeure events (such as natural disasters, war, or government restrictions).
• Game losses due to internet disconnection.

In any circumstance, bdt399's maximum liability is limited to the amount deposited by the user in that specific transaction.

13 Changes to Terms

bdt399 reserves the right to change, amend, or update any part of these terms and conditions at any time. For significant changes, we will endeavor to notify users in advance.

• Continued use of the website after any changes will be considered acceptance of the new terms.
• The "Last Updated" date on this page is updated each time a change is made.
• Visit this page regularly to stay up to date with the latest terms and conditions.

14 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Direct support in Bengali, available 24/7

Our support team is at your service seven days a week, twenty-four hours a day. Feel free to reach out for any complaints or queries.